FDBK vs Canny: flat pricing instead of paying per tracked user
Canny is the best-known feedback board, and it prices by tracked users: anyone who posts, votes or comments, including feedback your team adds for them. Go past your plan's number and you move up a tier. FDBK charges a flat price per company, so the bill doesn't grow when your users get involved.
| Feature | FDBK | Canny |
|---|---|---|
| Free plan | Yes: 1 board, unlimited users and votes, 1 team seat | Yes: 25 tracked users, 5 managers |
| Entry paid plan | Pro, $29/month ($24 billed yearly) | Pro, $99/month ($79 billed yearly) |
| What the price grows with | Nothing on Pro (5 seats). Business: $49 with 10 seats, then $6 per seat | Tracked users (100+ on Pro), moving you up a tier when you pass the limit |
| Sign users in from your product | Pro | Every plan; Okta, Entra ID and others on Business |
| Feedback widget | Every plan, Free included | Every plan |
| Custom domain | Not yet | Pro and up |
Canny's details come from its pricing page on October 3, 2026. Prices change; check their current page.
Where FDBK is ahead
- Users are never billed: 10 voters or 10,000 cost the same.
- A free plan with no cap on users, and Pro at $29 instead of $79–$99.
- An MCP server and AI duplicate checks on Pro, capped so there are no surprise bills.
- Prices in reais with Pix for teams in Brazil.
Where Canny is ahead
- Custom domains for your board, from Pro.
- Signing users in from your product works on the free plan too.
- A long track record and a large set of integrations.
Which one to pick
Pick Canny if you need a custom domain today or enterprise identity providers. Pick FDBK if you want feedback from as many users as possible without the bill following them.
Free forever for one board. No card.